FAQs

How do I return or exchange an item if applicable?

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be unworn and unwashed without body odor or fragrance.

If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.​

Please send it back to the address below and include a note with your order number and email address letting us know if its a return or an exchange.​

Alpha & Omega Clothing

119 Kings Creek Road,

Irmo, SC 29063

Please keep your tracking number. ​

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. As long as it's unworn and free of odor there should not be an issue.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.

How soon will I receive my order?

After the purchase of a product within our store, we aim to ship your order within 1-2 days after your order. More than often, we will have your product shipped the next day. ​

Please expect to receive your product within an average of 5-7 days after your purchase. ​

If you have any complications throughout the shipping process please contact us at aoclothingline2021@gmail.com.​

Also, to more securely manage the shipping process, be sure to keep up with your tracking number.

How can I help spread the word about Alpha & Omega Clothing?

You can help spread the word about A&O by taking a picture or video of receiving or wearing your order. Then, you can post it on social media and tag us @aoclothingline on Facebook & Instagram. 

You can also simply share with your family and friends how much you love our clothing and apparel! 

We are so very appreciative of your support and we pray that the clothing becomes more that an outfit to you.....but a habitation for you! 

I have a question/concern not present in this list.

If you have a question or concern that is not present in this list, please contact us using the contact tab at the top of our website.

Or you can simply email us at aoclothingline2021@gmail.com.